Privacy Policy

Last updated May 22, 2026

This Privacy Notice for Mentrovi Ltd (doing business as Mentrovi) ('we', 'us', or 'our'), describes how and why we might access, collect, store, use, and/or share ('process') your personal information when you use our services ('Services'), including when you:

• Visit our website at www.mentrovi.com or any website of ours that links to this Privacy Notice
• Use Mentrovi. Mentrovi is an online marketplace platform that connects job seekers with verified tech industry professionals (advisors) for paid 1-on-1 career guidance sessions. Job seekers can browse advisor profiles, book video sessions via Google Meet, and pay through Stripe. Advisors offer their expertise on topics including career transitions, interview preparation, and professional development.
• Engage with us in other related ways, including any marketing or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@mentrovi.com.

Summary of Key Points

This summary provides key points from our Privacy Notice. You can find out more details by reading the full notice below.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the products and features you use.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we collect any information from third parties? We may collect information from public databases, marketing partners, social media platforms, and other outside sources.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties (Stripe, Supabase, Google, Resend, Sentry, Vercel, LinkedIn).

How do we keep your information safe? We have adequate organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights? The easiest way is by emailing us at support@mentrovi.com. We will consider and act upon any request in accordance with applicable data protection laws.

1. What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information we collect may include:

• Names
• Email addresses
• Job titles
• Passwords
• Contact or authentication data

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you make purchases. All payment data is handled and stored by Stripe. You may find their privacy notice at https://stripe.com/privacy.

Social Media Login Data. We may provide you with the option to register with us using your existing Google or LinkedIn account. If you choose this, we will collect certain profile information about you from the social media provider.

Information automatically collected

We automatically collect certain information when you visit, use, or navigate the Services, including:

• Log and Usage Data. Service-related, diagnostic, usage, and performance information our servers automatically collect.
• Device Data. Information about your computer, phone, tablet, or other device.
• Location Data. Information about your device's location, which can be either precise or imprecise.

Google API

Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for the following purposes:

• To facilitate account creation and authentication
• To deliver and facilitate delivery of services
• To respond to user inquiries and offer support
• To send administrative information
• To fulfil and manage your orders
• To enable user-to-user communications
• To save or protect an individual's vital interest

3. What Legal Bases Do We Rely On To Process Your Information?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.

If you are located in the EU or UK, we rely on these legal bases: Consent, Performance of a Contract, Legal Obligations, and Vital Interests.

4. When And With Whom Do We Share Your Personal Information?

In Short: We may share information with the following third parties for service operation.

The third parties we share personal information with:

• Account Connections: Google account, LinkedIn account
• Cloud Computing Services: Google Cloud Platform
• Database and Infrastructure: Supabase
• Payment Processing: Stripe
• Authentication: Google Sign-In, LinkedIn OAuth 2.0
• Analytics: Vercel Analytics
• Hosting: Vercel
• Performance Monitoring: Sentry
• Transactional Email: Resend

Business Transfers. We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition.

Other Users. When you interact with other users of our Services, your personal information may be viewed by other users (e.g., advisor profiles are publicly visible; seekers' names are visible to advisors they book).

5. Do We Use Cookies And Other Tracking Technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

6. How Do We Handle Your Social Logins?

In Short: If you choose to register or log in using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using Google or LinkedIn. When you do this, we receive certain profile information from your provider (name, email, profile picture). We use this information only for the purposes described in this Privacy Notice.

7. Is Your Information Transferred Internationally?

In Short: We may transfer, store, and process your information in countries other than your own.

Our servers and third-party service providers are located in the United States, Ireland, Germany, and the United Kingdom. We rely on European Commission's Standard Contractual Clauses for international transfers.

8. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.

No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

9. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, no electronic transmission or storage can be guaranteed to be 100% secure.

10. Do We Collect Information From Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

By using the Services, you represent that you are at least 18 or the equivalent age in your jurisdiction. If we learn that personal information from users under 18 has been collected, we will deactivate the account and delete such data. If you become aware of any data we may have collected from children under 18, please contact us at support@mentrovi.com.

11. What Are Your Privacy Rights?

In Short: Depending on your location, you may have rights that allow greater access to and control over your personal information.

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right to: request access, request rectification or erasure, restrict processing, data portability, and not be subject to automated decision-making.

If you are located in the EEA or UK, you have the right to complain to your local data protection authority (e.g., the UK's Information Commissioner's Office).

Withdrawing your consent

You have the right to withdraw your consent at any time by contacting us at support@mentrovi.com.

Account Information

You can review, change, or terminate your account at any time by:

• Logging in to your account settings and updating your user account
• Contacting us at support@mentrovi.com

12. Controls For Do-Not-Track Features

Most web browsers include a Do-Not-Track ('DNT') feature. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals.

13. Do United States Residents Have Specific Privacy Rights?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have specific rights regarding your personal information.

These rights include: right to know, right to access, right to correct inaccuracies, right to request deletion, right to obtain a copy of your personal data, right to non-discrimination, and right to opt out of targeted advertising.

To exercise these rights, please contact us at support@mentrovi.com.

14. Do We Make Updates To This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated 'Last updated' date at the top of this Privacy Notice.

15. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at support@mentrovi.com or contact us by post at:

16. How Can You Review, Update, Or Delete The Data We Collect From You?

Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect, details about how we have processed it, correct inaccuracies, or delete your personal information. To request to review, update, or delete your personal information, please email us at support@mentrovi.com.